ReOwn Vintage respects your privacy and is committed to protecting personal data collected through our website and services. This Privacy Policy explains how we collect, use, share, store, and protect personal data when you visit our website, register an account, place orders, interact with our marketing, or contact us.
B2B & B2C scope: Our services are provided to both business customers (B2B) and individual customers (B2C), including sole traders, resellers, and individuals who have not yet registered a company. For the purposes of UK GDPR, personal data relating to sole traders and individuals acting on behalf of a business is treated as personal data.
ReOwn Vintage is the data controller for personal data processed under this policy.
ReOwn Vintage Ltd
14388171
Osbaston House Farm, Lount Road,
Nuneaton, England, CV13 0HR
This Privacy Policy applies to:
It does not apply to third-party websites or services linked from our website.
We may collect the following categories of personal data:
We use personal data to:
We rely on the following legal bases under UK GDPR:
Our store is hosted on WooCommerce, which provides the e-commerce platform that allows us to sell our products and services. Your data may be stored through WooCommerce's data storage, databases and general WooCommerce applications. WooCommerce stores data on secure servers behind a firewall.
Payments are processed by third-party providers (for example, Shopify Payments, Stripe, PayPal, or Klarna where available). We do not store full card details. Payment providers process personal data in accordance with their own privacy policies.
We do not store full payment card details. All payment data is handled securely by our third-party payment processors.
We use cookies, pixels and similar technologies for analytics and advertising measurement, including:
These technologies may be used to measure and improve website performance, understand user interactions, and measure advertising effectiveness. Where required, we only enable non-essential cookies and pixels if you give opt-in consent via our cookie banner/settings.
We may use automated tools to help manage customer enquiries and operational workflows (for example, an AI support agent). Where used, these tools are intended to assist our team and improve response times. We apply appropriate safeguards and access controls.
We may share personal data with trusted third parties, including:
We do not sell personal data.
Some service providers may process data outside the UK. Where data is transferred internationally, we apply appropriate safeguards in accordance with UK GDPR, such as standard contractual clauses or other lawful mechanisms.
We retain personal data only for as long as necessary for contractual, legal and business purposes, including statutory retention requirements.
We apply appropriate technical and organisational security measures to protect personal data. However, no system can be guaranteed to be completely secure.
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Under UK GDPR, you may have the following rights:
Requests can be made by contacting us using the details above. We may need to verify your identity before responding. We will respond within one month in accordance with UK GDPR.
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Our services are not intended for children and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.